Projects that we have accompanied.

 

Challenge

We were challenged to design a new business model for the mobility market of the future, including distributed ledger technologies (blockchain).

Siemens Logo.jpg

On this project

Pattrick Marquard
Sandro Leugger
Benedikt Baer
Christoph Huber

Lösung

We have created a platform solution that brings users and parking providers together and automates transactions via blockchain.

Prototyp

klicke zum testen

Parkchain.png

Projekt Dokumentation

klicke zum öffnen

Siemens.PNG

Video

klicke um anzusehen

 

Challenge

We were challenged to create a new digital format to document and communicate a multi-dimensional customer experience on board a SWISS aircraft to internal stakeholders.

Swiss_new.svg.png

On this project

Nora Adam
Marco Genovese
Flavia Kohler
Daniel Meier
Tatjana Bottiglieri
Ennio Limbach
Jan Neuenschwander

Lösung

We have combined the customer experience (Customer Journey) with perceptible cognition (Empathy Map) and operational processes. In a tool in which you can navigate smoothly through the various flight phases. In addition, customer experiences can be documented and communicated in the form of a gamification approach in order to increase sensitivity for different types of customers (personas).

Prototyp

klicke zum testen

SwissPrototype.PNG

Projekt Dokumentation

klicke zum öffnen

SwissFinalReport.PNG
 

Challenge

The high complexity in terms of material properties and application context led to extremely long ordering and production cycles for prototypes. We were challenged to redesign the prototyping process of the Plansee Group. 

Plansee_Group_logo.svg.png

On this project

Antonia Heiss
Nabihah Khalid
Rachel Marcu
Yuki Katagari
Ennio Limbach
Thomas Sun

Lösung

Using a communication interface (chatbot), a request is categorized using text analysis software and then assigned to the specialized material or application experts. They then enter the chat and the communication becomes personal. Search and waiting times as well as error rates can be drastically reduced by Plan&See.

Prototyp

klicke zum testen

Plan&see.png

Projekt Dokumentation

klicke zum öffnen

PlanseeDoc.PNG